Visit our Help page for answers to frequently asked delivery, order, payment and product questions, or log an enquiry if there’s something specific you need assistance with. One of our friendly assistants will come back to you within the following working hours:
Customer Service Working Hours:
Weekdays 7h00 – 22h00
Weekends 9h00 – 18h00
Public Holidays 9h00 – 18h00
(Closed on Christmas & New Year’s Day)
Report New Feature Ideas and Bugs:
If you have an awesome idea for a feature on UpCell or want to report a problem that you’ve encountered on our site, tell us all about it by sending an email to ideas@upcell.co.za. Rest assured that we review every single comment or suggestion.
For assistance with your order, delivery or any other aspect of your UpCell Mobile experience, you can reach out to our helpful customer care team at https://upcell.co.za/support-portal/
Send us a message.
help@upcell.co.za
Call or Whatsapp on 064 576 8055